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2014: "Insurers will become digital risk coaches"

Forecast: By 2020, the insurance industry will experience a major disruption. For while the development of insurance products in the area of loss adjustment has largely become fully differentiated, a new area will appear that has previously seen no competition: Insurers will have considerable market opportunities as service providers and coaches for loss prevention and predictive risk management.

Status today: Currently insurers find it difficult to grasp this disruption of their business model or even to drive it constructively. The breakthrough here will first come in the next few years when attackers from neighboring industries penetrate into the market with corresponding new business models.

Source: Trend Study: Insurance 2020